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Privacy Policy Statement

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our Privacy Policy.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

This Privacy Policy governs the manner in which www.ipesmokealarms.com collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.ipesmokealarms.com website (“Site”). This privacy policy applies to the Site and all products and services offered.

When you provide us with personal information, we imply that you consent to our collecting it, and using it for that specific purpose only. If we ask for your personal information for any secondary reason, we will either ask you directly, or provide you with an opportunity to say no.

Disclosure

We may disclose your personal information if we are required to do so by law, to protect our rights, or if you violate our Terms of Service.

 

The Information We Collect

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages you view, referring sites, and information about how you interact with the site. We collect this information using:

‘Cookies’. Similar to other commercial websites, these are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit this link. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. Our Site may use “cookies” to enhance User experience.

‘Web server logs’. These track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

– “Web beacons”, “tags”, and “pixels”. All electronic files used to record information about how you browse the site.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, email address and phone number, billing address, shipping address, payment information (including Paypal account details as appropriate to the transaction).

 

Identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.

How we use collected information

www.ipesmokealarms.com collects and uses Users personal information for the following purposes:

To improve customer service

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Your information helps us to more effectively respond to your customer service requests and support needs.

We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us. Nor will such information be sold or otherwise transferred to unaffiliated third parties, without the approval of the user at the time of collection.

To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you.

To process transactions

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Third party websites

Generally, any third-party services we use will only collect, use and disclose your information to the extent required to perform the services they provide. However, certain third-party service providers such as payment gateways and transaction processors have their own privacy policies with regard to the information we are required to provide them in order for the purchase transaction to be completed. Please refer to their respective privacy policies to fully understand how your personal information will be handled by these providers. Available at PayPal.

We use Google Analytics to help us learn about who visits our site, and the shopping behaviours. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

We use Facebook to target current and prospective customers through advertising campaigns. You can opt out of Facebook advertising here.

Your Rights & Withdrawing Consent

If after opting in, you change your mind, please contact us at ipesa.customerservice at gmail.com. You can withdraw your consent for us to contact you, use, or disclose your personal information at any time.

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, taxation, or security purposes.

When you place an order through the site, we will retain your order information for our records.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Contact

If you have any questions regarding this Policy, or your dealings with our web site, please contact us at ipesa.customerservice at gmail.com